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HOW TO PLACE AN ORDER
All orders are processed promptly via
online shopping cart or call 313-582-4700.
COLORS
While we make every effort to accurately display the colors of our garments on this
website, we cannot guarantee that the colors displayed will be completely
accurate as each monitor renders colors differently.
PAYMENT OPTIONS
We accept Visa, MasterCard, American Express, Discover and Money Orders. We do not ship C.O.D.
ORDER PROCESSING Unless otherwise noted, orders are usually verified and shipped within
3 business days from the receipt of your order. UPS does not pick up on weekends or holidays.
RETURNS
All returns must be sent back within 15 days of receipt.
All merchandise must be returned in new condition with all tags intact and no wear or damage.
Refunds are issued back to the credit card used. NO exceptions. If you paid with a money order, we will issue you a check within 15 days of receipt of your return.
Customer is responsible for ALL shipping costs. No credits will be issued for shipping charges.
All internet order returns are sent to:
Al Wissam, Inc.
Attn: Internet Returns
13530 Michigan Ave., Suite #249
Dearborn, MI 48126
NO TOLERANCE FRAUD POLICY In an effort to protect our customers, we employ the latest in anti-fraud software.
SHIPPING AND
HANDLING
We ship to all 50 of the United States and over 200
countries serviced by UPS.
We cannot ship to Post Office Boxes.
Following are shipping rates for the continental United States.
| Purchase Total |
Ground |
2nd
Day Air |
Next Day Air |
| Under $100.00 |
$10.00 |
$35.00 |
$60.00 |
| $101.00 - $500.00 |
$15.00 |
$40.00 |
$65.00 |
| $501.00 - $1000.00 |
$20.00 |
$45.00 |
$70.00 |
| $1001.00 - $1500.00 |
$25.00 |
$50.00 |
$75.00 |
| over $1501.00 |
$30.00 |
$55.00 |
$80.00 |
SALES TAX
Sales tax is only charged to orders being shipped to Michigan. A sales tax of 6% will be added to your order.
PRIVACY
We respect your
privacy and will never share your information with
third party sources.
COMMUNICATIONS
We may have a
need to communicate with our customers through email
in regards to an order. It is the responsibility
of the customer to check their email at the email
address provided to us.
LEGAL
INFORMATION
While every effort is made to have
precise information listed on
www.alwissam.com,
Al Wissam, Inc. will not be
held responsible for any typos or misinformation
listed on our website in regards to the products'
description, photo or pricing.
MORE QUESTIONS
Contact Customer Care at
customercare@alwissam.com.
We reserve the
right to change this Online Store Policy without
notice. |
